As to different types of EMS TCD equipment, Delica provide different after sale service, including

1st After sale service for U type EMS TCD
Due to light weight, small size, special design for easily maintenance and good quality, U type EMS Return Rate is 1%.
To protect end customer’s benefits, Delica provide special after sale service for U Type EMS TCD, featuring
A. Quality Warranty Period
For main parts: 2 years, for accessory parts: 1 years
B. Supply distributor or agent prepared machine or accessory parts to solve obstacles the ender user meet earlier, which in the end will reduce customer’s losses.
C. Return Policy

For those obstacle which can not be solved via service inquiry and support, Delica provide following detailed means :
1. Free repair of accessories( Distributor provide labor of repair in customer’s end, Delica provide tel-technical support)
2. Free replacement of accessories (Distributor provide labor of repair in customer’s end, Delica provide tele technical support and free parts to replace wrong parts)
3. Free replacement of machine( See Return policy)

2nd After sale service for other type EMS TCD
As to other types of EMS TCD, because of its weight, large size and no repair-considered design like U type EMS TCD, to provide customer and distributor’s benefits, Delica provide after sale service as below:
A. Quality Warranty Period:
For main parts: 1.5 years, For accessory parts: 1 years
B. Supply distributor or agent prepared machine or accessory parts to solve obstacles the ender user meet earlier, which in the end will reduce customer’s losses.

For those obstacle which can not be solved via service inquiry and support, Delica provide following detailed means :
1. Free repair of accessories( Distributor provide labor of repair in customer’s end, Delica provide tel-technical support)
2. Free replacement of accessories (Distributor provide labor of repair in customer’s end, Delica provide tele technical support and free parts to replace wrong parts)