Any material to be serviced or returned to Delica, the following procedures should be followed:

1.Contact service dept. with detailed information of the problem, including the model number, serial number, and a brief description of the reason for return.

2.Confirm damaged machine or parts for Return authorization. A clear picture for showing the problem is a better evidence.

3. Fill in RMA and obtain number which should appear on the outside of the shipping container.
Return shipments will not be accepted if the RMA number is not clearly visible.
Pls download RMA from our Delica’s web page.

4.Confirm the description and value of the material for Custom Declaration with Delic’s service dept.

Return machine and inform Delica’s service Dept.

Consignee:

Shenzhen Delicate Electronics Co., Ltd.
6C,Block 8,Tian An Industrial Area, Dengliang Road,
Nanshan District, Shenzhen. 518054 P.R.China
Tel: +86-755-26413482
Fax: +86-755-86210002
E-mail: intl@delicate.com.cn